Reference

How mamat88 Handles Your Personal Information

When you open an account with us — whether you fund it via Touch 'n Go eWallet, Boost, or GrabPay — we collect certain personal details to keep your account secure and your transactions accurate.

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply layered security across every part of the account flow — from the moment you enter your credentials to the point your GrabPay or Boost transaction is confirmed. No single internal team has unrestricted access to your full profile; data access is role-restricted and logged. Here is how each area of data handling works at mamat88.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. No cookies are shared with advertising networks. You can clear them anytime through your browser settings.

Account Security

Login attempts trigger an OTP sent to your registered mobile number. Three consecutive failed attempts lock the session automatically. This applies whether you access via mobile browser or the web lobby on desktop.

Data Retention

Active account data is retained while your account is open. After closure, a limited record is kept for financial audit purposes as required by applicable law. Marketing preferences are deleted sooner, on request.

Third-Party Sharing

We share transaction references with payment processors — Touch 'n Go eWallet, Boost, GrabPay, DuitNow — only to complete and verify your deposit or withdrawal. We do not sell your data to marketing firms.

What Personal Data We Hold and Why

mamat88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we record your name, contact details, and the payment method you use — this includes transaction references from Touch 'n Go eWallet, Boost, and GrabPay so we can match deposits to your wallet correctly. We also log device identifiers and session

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data to detect unusual access patterns on your account. Browsing behaviour within our lobby — which game rooms you open, how long a session runs — is recorded in aggregate form to improve how the lobby is arranged, not to build individual profiles for sale. Payment
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details such as your DuitNow reference or FPX bank token are processed only to complete the transaction; we do not store full card or bank-login credentials on our servers. Data is kept for as long as your account remains active and for a period after closure
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as required by applicable financial record-keeping obligations. You may request a summary of the data we hold on you at any time by contacting our support channel. Access to this data and the rights available to you depend on local law and apply where local law
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permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you need to update your personal details, request a copy of your data, or ask us to remove information tied to a closed account, our support team handles these requests directly. You do not need to go through a third party — just reach us through the channels below and we will respond with the specific steps for your account type.

Common Questions About Our Privacy Policy

Below are the questions we hear most often about how your data is managed. If your question is not covered here, reach us via live chat and our team will give you a direct answer tied to your account, not a generic script.

We collect your name, email address, mobile number, and payment details — such as your Touch 'n Go eWallet or GrabPay transaction references — along with the device and session data generated during your login.

Only with payment processors needed to clear your transaction — Boost, GrabPay, DuitNow. We do not share your profile with advertisers, data brokers, or unrelated third parties. Sharing stops where it is not operationally necessary.

Send a request through live chat or our support email with your registered account name. We verify your identity first, then send a summary of the data we hold — usually within seven business days.

Yes. Once your account is closed, you can request deletion of your personal profile. A minimal financial record may be retained as required by applicable law; everything else is removed on confirmation of your request.

Session cookies keep your lobby active between pages. Preference cookies remember your payment and display settings. No cookies track you across other websites or pass your data to ad networks — you can clear them via your browser at any time.

Yes. This policy covers all accounts opened where local law permits, including players in Ipoh and across Malaysia. Your rights and our data obligations are the same regardless of which region you access the platform from.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mamat88 Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Common Questions About Our Privacy Policy

01 What personal data does mamat88 collect when I open an account?

02 Does mamat88 share my data with third parties?

03 How do I request a copy of the data mamat88 holds on me?

04 Can I ask mamat88 to delete my personal data?

05 How does mamat88 use cookies on the site?

06 Does the Privacy Policy apply to players in Ipoh and other parts of Malaysia?

Privacy Policy

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